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Our contact details

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Name: Dr Emily Hellewell

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Phone Number: 07929421813

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E-mail: hello.timetots@gmail.com

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Website: www.timetots.co.uk

Privacy Policy

The type of personal information we collect:

We currently collect and process the following information in order to provide a safe service for each child:

  • Personal identifiers, contacts and characteristics (for example, name and contact details of parents/carers, name of child)

  • Child registration information (for example, date of birth, medical information, emergency contact details, attendance records, incident and accident records)

  • Website user statistics

How we get the personal information and why we have it:

We will collect information from you when:

  • you join our mailing list

  • you contact us for information via our website, social media, by phone or email

  • you download an opt-in

  • you join a class or course

  • you work with us in a commercial capacity

  • you post on our social media channels

We use the information that you have given us in order to

  • allow you to book a class, course or purchase a product

  • send you our newsletters or provide you with information,  products or services that you request from us or which we feel may interest you, only where you have consented to be contacted for such purposes

  • Allow you to participate in the service you have chosen to do so

  • Notify you about changes to our services

 

Time Tots uses Happity to process bookings and your details will be held by them according to their privacy policy.

Time Tots will not share your information with any other party unless legally required to do so.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • your consent.

You are able to remove your consent at any time. You can do this by contacting Dr Emily Hellewell on hello.timetots@gmail.com

How we store your personal information:

Your information is securely stored by Emily Hellewell.

As data controller she is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities.

Data is managed to ensure that it is erased from our electronic system (paper copies of class registers will also be destroyed) when it is no longer required for the purpose for which it was collected (e.g., child is older than the upper age range for our classes).

Any health data collected from you has special protection and is limited to that permissible by law.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello.timetots@gmail.com if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at hello.timetots@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk 

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